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Customer & Supplier – Solutions & Smart Play

Symbol Technologies designed its barcode scanners. Solectron and SCI assembled its products. There were quality defect problems on the production line. AMREP Mexico placed its source inspection teams in the factory to inspect, correct and to find out the sources of the problems. Some problems originated from another source of component supply which was assembled by SCI Maine. Symbol sent experienced AMREP Mexican source inspectors from Mexico to stop the problem in Maine. Our supplier QC program for Symbol ran for 2 years.

When the Supplier’s Management is corrupted.
A hard disk drive company was acquiring its HDD magnetic heads from its supplier in Penang, Malaysia. We sent in a team to sort out the quality problems relating to magnetic heads.  AMREP inspectors could never rectify the quality problems! We trace the problems backwards to its source. Parts for the magnetic heads were coming in from factories owned by the supplier’s employed managers. We traced the reasons for the continuous incoming poor quality and unsolvable quality solutions plus the resistance for corrective actions and quality improvements. Our work for this HDD company ran on for 5 years from Singapore, Malaysia, India, Thailand and the Philippines.

Contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free). Email: supplyquality@amrepinspect.com.