China Supplier Quality Engineering by AMREP

It is not unusual for most US electronics toy companies to have their own China in house inspection teams in China to audit and inspect their suppliers.

It is most unusual when a customer find its own inspection teams unreliable in China and used AMREP to provide additional technical quality personnel with stronger experience in supplier control and management.

Recently, AMREP Supplier Management Services was instructed to take over Customer A’s China and Hong Kong procurement and quality teams operations. Customer A had found it difficult to control and eliminate internal conflicts of interests of their two operations. Remote management of their own employees’ performance in enforcing supplier quality compliance and delivery conformance was difficult resulting increasing rate of product failures.
Based on reliable US references and work experiences in electronic toys quality control and supplier management, AMREP was selected and instructed to become the customer’s primary supplier and supply management center in China.

Our mandated mission objectives were:

• Begin a quiet smooth transition to integrate the customer’s current quality and procurement teams’ work.
• Incorporate the best members of the teams and off-load the non-performing members.
• Review current supplier performances in quality deficiencies and delivery and create new performance benchmarks.
• Eliminate poor performing suppliers and upgrade the customer value of good performing suppliers, through a  supplier number reduction process.
• Put into place immediately AMREP’s best quality and technical staff to work with critical suppliers in resolving manufacturing and cost of poor quality issues.

Contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free). Email: supplyquality@amrepinspect.com.