Your key supplier is basically an assembler of the final product.  The incoming components are either from a vertically integrated manufacturing subsidiary or from an external source.  Whatever the component sources, the quality problem, as a seller of a mass produced product, to your end users is a bigger cost problem than stopping the problem at the source of production.

Our best customers have moved AMREP from China supplier final product inspection, to production processes inspection to China components suppliers inspection. Sony, before selling to its Tijuana Mexican factory, uses AMREP China SQEs to find a supplier quality solution to its production downtime. The choice was sorting and replacing of components by the suppliers, or stopping the problem at the source. Our customers make a wise choice of reducing production cost and risk prevention by engaging AMREP China SQEs with their China component suppliers.

AMREP China is now doing pre-cap visual inspection to identify production deficiencies, embedded component quality issues, chemical applications and soldering related issues on key components on smartphone products.

 For more information on AMREP Supplier Engineering work inside China:

Email supplyquality@amrepinspect.com .

Call Valerie at +86-755-2783-4426 Ext. 801 or Isabel at +1-954-443-0046.

 
All these are made by different suppliers and part-assembled or fully-assembled by contracted manufacturing facilities overseas.  All require extensive focused supplier quality control.

 
AMREP has been engaged by the world’s leading medical devices suppliers in putting trouble-shooting quality teams in inspecting, design and material validation, manufacturing and quality control processes of suppliers in action in China, Mexico, Malaysia and Singapore.  Our customers include Bayer Diagnostics, Rockwell Automation and now with one of the world’s leading manufacturer.

 
Call Isabel @ at 1-954-443-0046 or 1-800-692-8539(Toll-Free).
Email supplierquality@amrepinspect.com for more details on our working experiences on medical devices which include MRI Scanners, Defibrillators and glucose measuring devices.

AMREP is proud to have worked with these key players.  Electronics hardware drives intelligent platforms.  AMREP Technocenter China has quality and production specialists collaborating with suppliers in getting the best in performance of automation controllers, mechanical parts for robotic machinery, to electronic wiring.  SIGNED Non-disclosure agreements (NDA) do not allow us to talk of the product improvement or the type of products which capture our attention.

 
For more non-legal binding information on our work with companies on intelligent manufacturing Platforms, contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free). Email: supplyquality@amrepinspect.com.

 
AMREP had a biomedical device customer which had the device plastic components manufactured in Singapore.  These components were then sent to another contract manufacturer for the final assembly of the device.  Most components were always rejected for assembly.  A customer material expert was stationed in Singapore to resolve quality problems relating to tooling and material usage.  Attempted problem resolution always ended up in disagreements.  AMREP plastic and tooling specialist added-in by the customer to track problems could never get detailed information on problems.  Final assembly in Thailand was always delayed because of components issue.

 
Supplier problems resolution can never be achieved when supplier management bypass a customer’s quality representative and talk directly to his boss because of an established “special relationship” with the customer’s top management.

 
In our biomedical device customer case, our AMREP CEO and Chairman was brutally frank to our customers’ top management when he said, “ When a supplier is reluctant to cooperate and do not understand the meaning of customer’s money and customer satisfaction, it is time to look for another supplier in double quick time”.

 
Are you having problems with resisting suppliers???

 
For more information on how we solve suppliers’ resistance to improvement,
contact Isabel at 1 954 4430046 or 1-800-692-8539(Toll-Free).
Email supplyquality@amrepinspect.com

Timothy Watson, Procurement Director, U Medical Instruments  Inc.
(U Medical Inc. start up has been acquired by a major medical accessories corporation in June 2009)

 AMREP Supplier Management Quality Supplier Best Practices focus Program for U Medical Instruments Supplier Quality Control in China included Pre-Section and Continuous Supplier Audit in China. With additional support in the implementation of data feedback flow through ongoing measuring and tracking of the cost of poor quality; implementing cost of quality  charged back system to enforce supplier COPQ self-control; and a tightly integrated closed loop connected Corrective Action Program.

 
To know how suppliers resistance to improvement is overcome and  a team installed in the vendor’s facility please contact Isabel at 1 954 4430046 or 1-800-692-8539(Toll-Free), or email supplyquality@amrepinspect.com for more information on our work.

Flat Panel Display inspection devices manufacturing require tight quality control.  Most components are outsourced and manufactured with the final assembly by the primary manufacturer in the home country.

AMREP ATC has set in customers meetings in which defective component quality originates at the remote source of manufacture.

Finding, solving and eliminating supplier component quality at the source is the business basis for AMREP Supplier Management Services existence.  Solving quality problems on FPD product is complicated and demanding on technical skills and specialized product knowledge.  FPD components range from sensitive optical cameras, lenses and air carriages with tight tolerances in a working system used by FPD makers to measure pixels deficiencies.  AMREP ATC has acquired skills from working with its first FPD customer, Photon Dynamics Inc, USA, years ago from quality audits, source inspection to problems resolution. Photon Dynamics has now been acquired by Orbotech.
AMREP continues to provide supplier management services to other FPD manufacturers.
For more information on our work on FPD, contact Isabel @ 1 954 4430046 or 1-800-692-8539(Toll-Free), or email supplyquality@amrepinspect.com.

Managing your outsourcing begins with a good management of the people you hired to do the job in China.

You cannot manage your supplier’s quality team because they are not your employees. Employees work according to the needs of the factory boss. Not yours.

Managing your own quality team in China or in Mexico means long distance management. The further away the employees, the more difficult it is to get the best performance out of them, their skills, or even to train them.

Some customers have given up having their own China teams or offices, simply because there are always local management problems, staff problems, culture and management styles and changing laws. Or they added the AMREP Team as an alternative solution to managing outsourcing.

One Canadian company with over 30 staff in China and Hong Kong could not manage or trust its own politicking local staff. So they handed the staff and work over to AMREP ATC. Our mission was to dismantle the China and Hong Kong office, throw away the worst performers, take over supplier management work and let AMREP be its key supplier management team. It’s the same as asking Accenture to take over an IT department of a company.

Another major electronics company decided that its China based employees needed to do better. So it signed up AMREP as an alternative team to create a competitive challenge to its own employees. The employees lost. AMREP won with a signed contract with the customer.

The AMREP Team is driven by Customer Satisfaction. Not customer employee benefits. The Success of the AMREP Team determines the success of the AMREP Corporation.

For more information on how companies use AMREP and why they chose AMREP over their own employees, contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free), or email: supplyquality@amrepinspect.com.

 
(U Medical Inc. start up has been acquired by a major medical accessories corporation in June 2009)
AMREP Supplier Management Quality Supplier Best Practices focus Program for U Medical Instruments Supplier Quality Control in China included Pre-Section and Continuous Supplier Audit in China. With additional support in the implementation of data feedback flow through ongoing measuring and tracking of the cost of poor quality; implementing cost of quality  charged back system to enforce supplier COPQ self-control; and a tightly integrated closed loop connected Corrective Action Program.

 
To know how suppliers resistance to improvement is overcome and  a team installed in the vendor’s facility please contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free),  or email supplyquality@amrepinspect.com for more information on our work.

AMREP currently works with some of the world’s strongest seller of mobile/cell phone, computers and electronic devices companies with manufacturing done in China and Mexico. Using our outsourced supplier management teams in key critical suppliers and countries of origin, customers have reduced cost of poor quality through the implementation of best practices in supplier quality management.

To find out who our customers are, contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free). Email: supplyquality@amrepinspect.com.

AMREP concept of Supplier Quality Begins At The Source requires the deployment of experienced quality and technical specialists into the supplier manufacturing facilities to:

• Measure and track COPQ through conformance to customer’s requirements from processing to recall
• Implementation of a Cost Recovery program to improve supplier conformance to supplier accountability
• Audit and immediate Corrective Action for Supplier Improvement
• Continuous interactive feedback between Suppliers and Customers.

The New Age of Outsource Supplier Management in China begins with AMREP now.

It is most unusual when a customer find its own inspection teams unreliable in China and used AMREP to provide additional technical quality personnel with stronger experience in supplier control and management.

Recently, AMREP Supplier Management Services was instructed to take over Customer A’s China and Hong Kong procurement and quality teams operations. Customer A had found it difficult to control and eliminate internal conflicts of interests of their two operations. Remote management of their own employees’ performance in enforcing supplier quality compliance and delivery conformance was difficult resulting increasing rate of product failures.
Based on reliable US references and work experiences in electronic toys quality control and supplier management, AMREP was selected and instructed to become the customer’s primary supplier and supply management center in China.

Our mandated mission objectives were:

• Begin a quiet smooth transition to integrate the customer’s current quality and procurement teams’ work.
• Incorporate the best members of the teams and off-load the non-performing members.
• Review current supplier performances in quality deficiencies and delivery and create new performance benchmarks.
• Eliminate poor performing suppliers and upgrade the customer value of good performing suppliers, through a  supplier number reduction process.
• Put into place immediately AMREP’s best quality and technical staff to work with critical suppliers in resolving manufacturing and cost of poor quality issues.

Contact Isabel at 1-954-443-0046 or 1-800-692-8539(Toll-Free). Email: supplyquality@amrepinspect.com.